Regrettably I am having to write a news update with regards to the outbreak of CORONAVIRUS (COVID-19).
As a husband, father of young children and a son of elderly parents. I am personally wanting to ensure that my family remain well.
This being said,Over coming months, our only sanctuary will be our homes and gardens. Therefore I have made the decision to carry on trading as normal until advised to do otherwise.
I have also suspend our pay increase that was scheduled for April 2020. This decision has been made to ensure that ecowash survives this crisis and can continue to provide you with our services at the same affordable prices as previous years.
CONTACTLESS CLEANING
For me to ensure that I can continue to provide our current services along with adding additional sanitation services. I am unfortunately going to have to enforce a no contact policy.
Although all our work is external, please don’t be offended if we keep our distance. These measures have been put in place as we visit many different properties per day. This will enable us to help ensure you our customers along with the greater community stay as protected.
CONTACTLESS PAYMENTS
To prevent us from becoming a cause of transmission for this virus, until further notice all payments will need to be made online. All that is required for making online payments is internet access and an email address for us to send an online invoice. Payments can be made using PayPal, debit/credit cards, Bacs, Barclays pingit.
ISOLATION AND SYMPTOMS
While the advice is to stay away from others, If I experience symptoms I will be following guidance and isolating for the current recommend time period.
ADDITIONAL SANITATION SERVICES
Due to the nature of our business we have extensive knowledge and experience in cleaning. That combined with the latest information available from our government we are able to offer external sanitation to most hard surfaces.
Although the information is currently very limited with regards to what will kill this virus, our research on softwashing solutions provides us with confidence that if required these solutions can kill all known biology!!
CUSTOMER SUPPORT
Many of our customers may fall into the at risk group of society. We understand the restrictions that have been imposed on over 70s and those with ill health. Therefore if we can offer any additional support to our customers while adhering to our contactless policy please don’t hesitate to ask.
I personally hope we can all stay safe and well, and you can continue to use our services through this difficult period.
Many Thanks
Ian Fisher – ecowash director